About Us
TheSIMTECX Ltd, based in Fridolfing, has specialized in the manufacture and sale of the patented SX3 safety linch pin. The functional linch pin is a product that has three essential safety features.
corporate philosophy
Passion - Enthusiasm and conviction are the driving force behind our work. With innovative ideas, our dedicated team faces the challenge of optimizing the development of technically mature products, taking into account the environment/resources, in respectful, fair, partnership-based cooperation with customers, suppliers and employees every day.
corporate values
reliability
Your satisfaction is most important to us in all matters. If you're not satisfied, let's talk about it. We will answer your questions and requirements within a very short time.
The result is reliability.
trust and responsibility
Trust is important to us, and we also value responsibility.
We take responsibility!
Endurance
For us, perseverance is an important factor for success, even if it is sometimes difficult.
environmental Protection
The primary goal of what we do is to respect, protect and preserve the environment. We put this into practice.
Simplicity, speed and flexibility
We simplify work processes, have short decision-making paths and react to innovations in time!
making and designing
Our employees act energetically and work on their own initiative, which we support and encourage!
family interaction
Our team works in an open, friendly atmosphere. We work together and for each other, sometimes confused - that's human!
humor
Laughter releases happiness hormones. We laugh; also about yourself.
Our claim
"Quality is - attention to detail"
We create the best conditions for the manufacture of a very good product, resulting in the best quality - that is our claim.
We are - MADE IN GERMANY
We are - MADE IN GERMANY
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PAYMENT
The following conditions apply:
Shipping costs for private customers (end users)
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Within Germany shipping including packaging costs from € 4.90.
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Within Germany der express shipping incl. packaging ab costs € 13.90.
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Europe-wide shipping incl. packaging from € 6.90.
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From an order value of € 400,-- we deliver free of charge to Germany.
Shipping conditions for private customers
The goods are delivered worldwide.
Deliveries to countries outside the EU are subject to the respective customs regulations and these are at the expense of the buyer.
We ship for you from Monday to Friday. You will receive an invoice from us by e-mail confirming your order.
The shipping costs are calculated automatically depending on the weight and size of the package and are displayed before the binding order.
The shipping costs shown include postage, packaging and logistics costs.
Shipping costs and shipping conditions for business customers
The respective shipping costs and shipping conditions for business customers can be found in your separate business customer access.
delivery times
In Germany the delivery time is 5-7 days.
International kann es durch den jeweiligen Zoll zu Verzögerungen kommen. Hier müssen Sie_cc781905 -5cde-3194-bb3b-136bad5cf58d_expect a delivery time of 5-14 days.
Please consider that the specified delivery time for prepayment only starts with the receipt of money . When paying by credit card, the delivery time begins immediately or when the money is received.
Please note that is not delivered on Sundays and public holidays.
For article orders with different delivery times, we will ship the goods in a joint shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Return shipping for returns
As soon as we have received your returned goods and we have checked them for function and newness, we will refund you the amount.
Depending on your payment method, the amount will be credited to your account or credit card.
The refund is usually made no later than 7 days after receipt of the returned item.
terms of payment
We can offer you the following payment options :
1. Pay in advance or by bank transfer (the delivery time begins after receipt of money).
If you are in a hurry, please pay by credit card.
2. Pay by credit card, Mastercard, Visa (delivery time starts immediately).
Please transfer the amount from your order to:
Bank details:
Name: SIMTECX Ltd
IBAN: DE63750515650011339470
BIC: BYLADEM1KEH
Purpose: Name of the customer + order number + order date
As soon as we have received the amount, the goods will be packed and shipped. The delivery time specified in the product begins when the money is received. When the goods have been dispatched, you will receive a dispatch confirmation.
Important note
When paying by credit card, your credit card account will be debited upon conclusion of the contract.
If you have chosen to pay in advance, you undertake to pay the purchase price immediately after the contract is concluded. The ordered goods are not necessarily reserved until receipt of payment.
Do you still have questions about payments & shipping? Email: office@simtecx.com