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PAYMENT

The following conditions apply:​

Shipping costs for private customers (end users)

  • Within Germany  shipping including packaging costs from € 4.90.

  • Within Germany der express shipping incl. packaging ab  costs € 13.90.

  • Europe-wide shipping incl. packaging from € 6.90.

  • From an order value of € 400,--  we deliver free of charge to Germany.​


Shipping conditions for private customers

The goods are delivered worldwide.

Deliveries to countries outside the EU are subject to the respective customs regulations and these are at the expense of the buyer.

​ We ship for you from Monday to Friday. You will receive an invoice from us by e-mail confirming your order.

The shipping costs are calculated automatically depending on the weight and size of the package and are displayed before the binding order.

The shipping costs shown include postage, packaging and logistics costs.

Shipping costs and shipping conditions for business customers

The respective shipping costs and shipping conditions for business customers can be found in your separate business customer access.

delivery times

In Germany the delivery time is 5-7 days. 

 

International kann es durch den jeweiligen Zoll zu Verzögerungen kommen. Hier müssen Sie_cc781905 -5cde-3194-bb3b-136bad5cf58d_expect a delivery time of 5-14 days. 

 

Please consider that the specified delivery time for prepayment only starts with the receipt of money . When paying by credit card, the delivery time begins immediately or when the money is received.

Please note that is not delivered on Sundays and public holidays.

For article orders  with different delivery times, we will ship the goods  in a joint shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Return shipping for returns

As soon as we have received your returned goods and we have checked them for function and newness, we will refund you the amount. 

 

Depending on your payment method, the amount will be credited to your account or credit card.

 

The refund is usually made no later than 7 days after receipt of the returned item.

terms of payment

We can offer you the following payment options : 

 

1. Pay in advance or by bank transfer  (the delivery time begins after receipt of money).

 

If you are in a hurry, please pay by credit card.

 

2. Pay by credit card, Mastercard, Visa (delivery time starts immediately).

Please transfer the amount from your order to:

Bank details:

 

Name: SIMTECX Ltd

IBAN: DE63750515650011339470

BIC: BYLADEM1KEH

Purpose: Name of the customer + order number + order date

 

As soon as we have received the amount, the goods will be packed and shipped. The delivery time specified in the product begins when the money is received. When the goods have been dispatched, you will receive a dispatch confirmation.

Important note

When paying by credit card, your credit card account will be debited upon conclusion of the contract.

If you have chosen to pay in advance, you undertake to pay the purchase price immediately after the contract is concluded. The ordered goods are not necessarily reserved until receipt of payment.

Do you still have questions about payments & shipping? Email: office@simtecx.com

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